❓ FAQ - Setting Up TradingView EA

📋 Installation & Configuration

Q: How do I install TradingView EA into MetaTrader?

A: To install TradingView EA:

  1. Open MetaTrader 4/5
  2. Go to File → Open Data Folder
  3. Navigate to folder MQL4\Experts\ (MT4) or MQL5\Experts\ (MT5)
  4. Copy the file tradingview.ex4 (MT4) or tradingview.ex5 (MT5) in Experts folder
  5. Restart MetaTrader

Q: Why is the EA not working after installation?

A: This could be due to:

  • AutoTrading not enabled: Click the AutoTrading button (green play button) on the toolbar
  • WebRequest permission not enabled: Go to Tools → Options → Expert Advisors → Enable "Allow WebRequest for listed URL"
  • URL not added: Add http://api1.tradingauto.org to the allowed URL list
  • EA not dragged to chart: Drag the EA from Navigator to any chart

Q: How do I configure WebRequest permissions?

A: Configure WebRequest:

  1. Go to Tools → Options → Expert Advisors
  2. Enable "Allow WebRequest for listed URL" ✅
  3. Add URL: http://api1.tradingauto.org
  4. Press "Add"
  5. Press "OK" to save
Note: Also enable "Allow DLL Imports", "Allow External Experts" and "Allow Live Trading" if you want to trade real money.

🔑 License & Authentication

Q: How do I enter and activate a License Key in the new version?

A: You must enter and register your license key for your purchased package:

  1. Open the software (EXE or EA).
  2. On first run, you will be prompted to enter your license key.
  3. Enter the license key you registered on the website.
  4. The system will verify your license key online.
  5. If valid, you can use all features in your package. If invalid, you will be asked to re-enter or contact support.
Tips: You can always update your license key in settings if you change your package or device.

Q: How do I set up Email & Telegram in the EXE version?

  • Enable the "Enable Email" or "Telegram" checkbox
  • If enabling Email: Enter your email or Gmail app password: Tutorial on how to get Gmail app password https://youtu.be/1WyEjolIT0M
  • If enabling Telegram: Enter your Telegram token, enter group ID if you want to receive trading signals in Telegram group Tutorial: https://youtu.be/1WyEjolIT0M
  • Click "Save" to save
  • Benefits: Email: You can receive trading signals via Email.
  • Telegram: You can receive notifications via Telegram.
  • Q: How many MT5 accounts can each license be used for?

    A: Each license can only be used for 1 MT5 account at a time.

    License limit:
    • 1 license = 1 MT5 account at a time. You can use the same license for multiple MT5 accounts, but only 1 account can trade at a time.
    • You cannot use the same license for multiple accounts at once
    • If you want to use multiple accounts, you need to purchase additional licenses
    • The license is tied to a specific account
    Note: Using 1 license for multiple accounts will cause an "Invalid license" or "License already in use" error.

    Q: What are the limits of the EXE version?

    A: Yes! The EXE version has limits:

    EXE version limits: Each computer can only control 1 MT5 account (you can run multiple MT5 accounts on the same computer but only 1 MT5 account can place orders)

    Details:

    • 1 computer = 1 MT5 account controlled
    • You can install multiple MT5 instances on the same computer but only 1 account can trade
    • The EXE is tied to your computer's hardware ID. When you change computers, you need to update your license in package management
    Benefits: Can be used on VPS or anywhere, as long as only 1 MT5 account is controlled per machine.

    Q: What is the difference between the TOOL EXE and EA versions?

    A: There are significant differences between the 2 versions:

    💻 EXE version (Tool):

    Benefits:

    • Better communication and monitoring - Displays more detailed information
    • More features - Includes additional advanced features
    • Independent interface - Runs independently, does not need to run inside MetaTrader
    • Easier management - Has its own dashboard for monitoring
    • VPS support - Can run on VPS

    Limits:

    • 1 PC or VPS can only control 1 MT5 account
    📊 EA version (Expert Advisor):

    Benefits:

    • Can be used on multiple MT4/MT5 terminals
    • More flexible - Each license for 1 separate account
    • Easy installation - Just copy the file to the Experts folder
    • Independent operation - Each EA on each chart

    Limits:

    • Fewer features than the EXE version
    • More limited communication and monitoring
    • Requires MetaTrader to be open to operate
    • Need to purchase additional licenses for each MT4/MT5 terminal if you have multiple accounts
    💡 Recommendations:
    • Use EXE if you only have 1 account and want more features
    • Use EA if you have multiple accounts and want flexibility
    • Use EA if you want to run on multiple different computers

    Q: Can the EXE tool access MT5 account login information?

    A: NO! The EXE tool cannot and does not store your login information.

    🔒 Complete Security: The tool does not store or send any login information

    Reasons:

    • MT5 Security: MetaTrader 5 has its own security system and does not allow external tools to access login information
    • Not necessary: The tool operates via API and webhook, login information is not needed
    • Safe design: The tool only reads trade information and sends orders, it does not access sensitive data

    How the tool works:

    • The tool connects to MT5 via authorized API
    • Only reads necessary trade and account information
    • Sends trading orders via webhook from TradingView
    • Does not store any login information
    ✅ You can be confident:
    • MT5 login information is protected by MetaTrader
    • The tool does not have access to sensitive information
    • Data is encrypted and secure
    • Complies with security standards

    Q: Can EA or EXE tool be used on VPS?

    A: YES! Can be used on VPS:

    VPS support: EA and EXE tools work well on VPS, cloud servers, or any computer

    VPS requirements:

    • Windows operating system (Windows Server or Windows 10/11)
    • MetaTrader 4/5 installed
    • Stable internet connection
    • Sufficient RAM and CPU to run MT4/MT5

    Notes when using VPS:

    • Ensure VPS runs 24/7
    • Check internet connection regularly
    • Backup EA configuration
    • Monitor logs to ensure EA operates
    With EXE version: Can run EXE tool directly on VPS; the tool will auto-restart MetaTrader if it closes or errors.

    Q: What is "Invalid license" error?

    A: This error occurs when:

    • License key is incorrect
    • License has expired
    • License key does not match the package purchased
    • License is in use on another account

    Solution:

    1. Verify license key
    2. Log in to the website to view order information
    3. Renew license if needed
    4. Ensure only 1 MT5 account per license
    5. Contact support if the issue persists

    🔧 TradingView Configuration

    Q: How do I connect TradingView to EA?

    A: To connect TradingView:

    1. In EA settings, tab "Inputs"
    2. Copy Webhook_URL: https://api1.tradingauto.org/webhook
    3. In TradingView, create an alert and paste this URL into the webhook
    4. Copy Message_Creator_URL: https://tradingauto.org/pages/jsonmessenger
    5. Use Message Creator to create trading orders

    Q: How do I create signals from TradingView?

    A: There are 2 ways to create signals:

    Method 1: Using Alert

    1. Create an alert on TradingView
    2. Select "Webhook URL"
    3. Enter: https://api1.tradingauto.org/webhook
    4. Format message according to guidelines

    Method 2: Using Message Creator

    1. Access: Message Creator
    2. Choose order type (Buy/Sell)
    3. Enter currency pair and volume information
    4. Click "Send Signal"

    🚨 Error Handling

    Q: What is "WebRequest failed" error?

    A: This error occurs when EA cannot connect to the server.

    Cause: URL permission not granted

    Solution:

    1. Go to Tools → Options → Expert Advisors
    2. Enable "Allow WebRequest for listed URL"
    3. Add: http://api1.tradingauto.org
    4. Restart MetaTrader

    Q: What is "OrderSend failed" error?

    A: This error occurs when an order cannot be placed.

    Possible causes:
    • Account balance insufficient
    • Market is closed
    • Spread is too high
    • Order is invalid

    Solution:

    1. Check account balance
    2. Check trading hours
    3. Check spread
    4. Retry after a few minutes

    Q: What does red EA color on chart mean?

    A: EA colors on chart:

    • 🟢 Xanh: EA operating normally
    • ⚫ Gray: EA stopped
    • 🔴 Red: EA error

    When EA is red:

    1. Check "Experts" tab in Terminal
    2. Read error message
    3. Fix according to error guidance
    4. Restart EA

    📊 Monitoring & Checking

    Q: How do I check if EA is working?

    A: Check EA operation:

    1. Check "Experts" tab: Open Terminal → "Experts" tab
    2. Look for messages:
      [INFO] Valid license, expires on: [date] [INFO] Registered active_clients to server [INFO] New orders received successfully!
    3. Check EA color: EA green = operating
    4. Test signal: Create signal from TradingView to test

    Q: How do I monitor orders?

    A: Monitor orders:

    • Tab "Trade": View all open orders
    • Tab "History": View closed order history
    • Tab "Experts": View EA activity log
    • Website: Log in to the website to view detailed statistics

    💰 Trading & Security

    Q: Should I test on a demo account first?

    A: YES! Always test on demo first:

    Reasons:
    • Get familiar with EA operation
    • Verify configuration is correct
    • Avoid losing money from configuration errors
    • Test various features

    Testing procedure:

    1. Install EA on demo account
    2. Complete configuration
    3. Test signal from TradingView
    4. Check if order was executed
    5. Switch to live only when everything is OK

    Q: Can I turn off EA while trading?

    A: NO! Do not turn off EA while trading:

    Reasons: EA must run continuously to receive and execute signals from TradingView

    Consequences:

    • Miss important signals
    • Cannot close orders automatically
    • Miss trading opportunities

    Note:

    • Ensure computer runs 24/7
    • Do not close MetaTrader
    • Check internet connection
    • Backup EA configuration

    📞 Need More Support?

    If you still have issues, please contact:

    🌐 Website: https://tradingauto.org

    📧 Email: support@tradingauto.org

    📱 Telegram: @duyquang555