❓ Frequently Asked Questions - TradingView EA Setup

A: To install TradingView EA:

1. Open MetaTrader 4/5
2. Go to File → Open Data Folder
3. Navigate to folder MQL4\Experts\ (MT4) or MQL5\Experts\ (MT5)
4. Copy file tradingview.ex4 (MT4) or tradingview.ex5 (MT5) to the Experts folder
5. Restart MetaTrader

A: It could be due to the following reasons:

• AutoTrading not enabled: Click the AutoTrading button (green play button) on the toolbar
• WebRequest permissions not granted: Go to Tools → Options → Expert Advisors → Enable "Allow WebRequest for listed URL"
• URL not added: Add http://api1.tradingauto.org to the allowed URL list
• EA not dragged to chart: Drag EA from Navigator to any chart

A: Configure WebRequest:

1. Go to Tools → Options → Expert Advisors
2. Check "Allow WebRequest for listed URL" ✅
3. Add URL: http://api1.tradingauto.org
4. Click "Add"
5. Click "OK" to save

A: You must enter and register your license key according to your purchased package:

1. Open the software (EXE or EA).
2. On first launch, you will be prompted to enter your license key.
3. Enter the license key you register on the website.
4. The system will verify your license key online.
5. If valid, you can use all features according to your package. If invalid, you will be asked to re-enter or contact support.

• check the box "Enable Email" or "Telegram"
• If Enable Email :Enter your Email or Passapp Gmail: Video guide how to get passapp gmail https://youtu.be/1WyEjolIT0M
• If Enable Telegram :Enter your Telegram token , enter your gruop id if you want to receive trading signals in the telegram group Video guide : https://youtu.be/1WyEjolIT0M
• Click "Save" to save

A: Each license can only be used for 1 MT5 account at a time.

• 1 license = 1 MT5 account at a time , you can use the same license for multiple mt5 accounts but only 1 account can trade at a time
• Cannot use the same license for multiple accounts
• If you want to use multiple accounts, you need to buy additional licenses
• License is bound to a specific account

A: Yes! The EXE version has limitations:

Details:

• 1 computer = 1 MT5 account controlled
• Can install multiple MT5 on the same machine but only 1 account can trade
• Exe is bound to the computer's hardware ID, when changing to another machine you need to update the license on the package management section

A: There are major differences between the 2 versions:

Advantages:

• Better communication and monitoring - Displays more detailed information
• More features - Has additional advanced features
• Independent interface - Runs separately, doesn't need to run in MetaTrader
• Easier management - Has its own dashboard for monitoring
• VPS support - Can run on VPS

Limitations:

• 1 PC or VPS can only control 1 MT5 account

Advantages:

• Can be used on multiple MT4/MT5 terminals
• More flexible - Each license for 1 separate account
• Easy installation - Just copy file to Experts folder
• Independent operation - Each EA on each chart

Limitations:

• Fewer features compared to EXE version
• Limited communication and monitoring
• Need to open MetaTrader to operate
• Need to buy additional license for each MT4/MT5 terminal if you have multiple accounts

• Use EXE if you only have 1 account and want more features
• Use EA if you have multiple accounts and want flexibility
• Use EA if you want to run on multiple different computers

A: NO! The EXE Tool cannot and does not store your login information.

Reasons:

• MT5 security: MetaTrader 5 has its own security system, does not allow external tools to access login information
• Not necessary: Tool operates through API and webhook, does not need login information
• Safe design: Tool only reads trading information and sends orders, does not access sensitive data

How the tool works:

• Tool connects to MT5 through permitted API
• Only reads necessary trading and account information
• Sends trading orders through webhook from TradingView
• Does not store any login information

• MT5 login information is protected by MetaTrader
• Tool has no access to sensitive information
• Data is encrypted and secure
• Complies with security standards

A: YES! Can be used on VPS:

VPS requirements:

• Windows OS (Windows Server or Windows 10/11)
• MetaTrader 4/5 installed
• Stable internet connection
• Sufficient RAM and CPU to run MT4/MT5

Notes when using VPS:

• Ensure VPS runs 24/7
• Check internet connection regularly
• Backup EA configuration
• Monitor logs to ensure EA operation

A: This error occurs when:

• License key is incorrect
• License has expired
• License key doesn't match the purchased package
• License is being used on another account

Solutions:

1. Check license key again
2. Login to website to view order information
3. Renew license if needed
4. Ensure only 1 MT5 account per license
5. Contact support if still having issues

A: To connect TradingView:

1. In EA settings, "Inputs" tab
2. Copy Webhook_URL: https://api1.tradingauto.org/webhook
3. In TradingView, create alert and paste this URL into webhook
4. Copy Message_Creator_URL: https://tradingauto.org/pages/jsonmessenger
5. Use Message Creator to create trading commands

A: There are 2 ways to create signals:

Method 1: Using Alert

1. Create alert on TradingView
2. Select "Webhook URL"
3. Enter: https://api1.tradingauto.org/webhook
4. Format message according to guide

Method 2: Using Message Creator

1. Visit: Message Creator
2. Select order type (Buy/Sell)
3. Enter currency pair, volume information
4. Click "Send Signal"

A: This error occurs when EA cannot connect to server.

Solution:

1. Go to Tools → Options → Expert Advisors
2. Enable "Allow WebRequest for listed URL"
3. Add: http://api1.tradingauto.org
4. Restart MetaTrader

A: This error occurs when unable to place trading orders.

• Insufficient account balance
• Market is closed
• Spread too high
• Invalid order

Solution:

1. Check account balance
2. Check trading hours
3. Check spread
4. Try again after a few minutes

A: EA colors on chart:

• 🟢 Green: EA operating normally
• ⚫ Gray: EA stopped
• 🔴 Red: EA has error

When EA is red:

1. Check "Experts" tab in Terminal
2. Read error messages
3. Fix according to error guide
4. Restart EA

A: Check EA operation:

1. Check "Experts" tab: Open Terminal → "Experts" tab
2. Look for messages:
   [INFO] Valid license, expires on: [date] [INFO] Registered active_clients to server [INFO] New orders received successfully!
3. Check EA color: Green EA = operating
4. Test signal: Create signal from TradingView to test

A: Monitor trading orders:

• "Trade" tab: View all open orders
• "History" tab: View closed order history
• "Experts" tab: View EA operation logs
• Website: Login to website to view detailed statistics

A: YES! Always test on demo first:

• Get familiar with EA operation
• Check correct configuration
• Avoid losing money due to configuration errors
• Test different features

Testing process:

1. Install EA on demo account
2. Complete configuration
3. Test signal from TradingView
4. Check if orders are executed
5. Only switch to live when everything is OK

A: NO! Do not turn off EA while trading:

Consequences:

• Miss important signals
• Cannot close orders automatically
• Lose trading opportunities

Notes:

• Ensure computer runs 24/7
• Do not turn off MetaTrader
• Check internet connection
• Backup EA configuration